Friday, June 8, 2012

#LiquorLeaks and the Chambers of Secrets








Thanks to #LiquorLeaks, you know more about the ambitious plan by Exel Logistics to privatize the B.C. Liquor Distribution Branch's warehousing and distribution than the government is willing to tell you about why it is in such a rush to sell a key part of a profitable public asset.

In case this is your first time here, Exel is the world's largest third-party logistics company and an arm of German giant Deutsche Post DHL, one of the biggest corporations in the world and a Formula 1 auto racing sponsor. Exel gained the Alberta liquor warehousing and distribution monopoly in 1994. Expansion to B.C. is part of a strategy to gain dominance in liquor logistics throughout Canada and the U.S.

Back in 2005, Exel hired BC Liberal insiders Mark Jiles and Patrick Kinsella to pressure the government to let it take over the province's liquor warehousing and distribution. In a 2009 internal memo (called Project Last Spike), Exel pondered using its close relationship with liquor minister Rich Coleman to influence the writing of the request for proposals. Read the basics here in Business in Vancouver and here in The Tyee. 

Since Feb. 23 -- two days after the privatization was announced by Finance Minister Kevin Falcon in the latest provincial budget -- I have diligently sought any and all of the government's business cases and cost-benefit analyses justifying the privatization. I have requested interviews with Coleman and his predecessors Shirley Bond and John Les. Les was in charge of the liquor file from 2005 to 2008. He was not only a target of heavy lobbying by Jiles, but I know for a fact that he also offered Jiles confidential advice on several occasions.   

My repeated interview requests have been denied. My Freedom of Information requests have been an adventure, to say the least. Join me as I recount the roller-coaster journey that is far from over. 

My Feb. 23  request to LDB for the business cases and cost-benefit analyses became a hot potato for LDB, which transferred the matter to Victoria for the Justice and Attorney General Ministry to handle, according to this April 2 reply from LDB.


My simultaneous attempt to access the full benchmarking study that is mentioned on page 18 of the latest LDB service plan was kiboshed entirely; LDB cited section 12, claiming it's a cabinet document in this April 12 FOI denial and deferral letter.

Jay Chambers (right) starstruck by Arnold Schwarzenegger.
In the meantime, I also sought a copy of LDB general manager Jay Chambers's agenda and diary. Lo and behold, on March 1 he convened a meeting for 90 minutes to discuss my Feb. 23 request, according to this April 27 FOI release. This wasn't a chit-chat in the corridor over coffee or watercooler small-talk. Chambers spent a whole hour-and-a-half conferring on the vat of information to keep inside and what drips, if any, might be allowed to trickle out. Chambers is the top executive of a corporation that grosses $2.6 billion a year, so his time is supposed to be valuable. 

My curiosity was piqued, so I sought the notes from that meeting. And I finally got them on June 5. Although the records are undated and unsigned, it appears to be a list of reports dating back to 2001. The titles and topics of the reports listed evidently fall under the umbrella of a "business case" or "cost-benefit analysis." 

There were several reports commissioned in the 2001 to 2004 period, the first three years of the BC Liberal party's mandate when it controlled the Legislature under Premier Gordon Campbell. Then the trail went dead. The privatization concept was resurrected in 2011, shortly after Christy Clark became Liberal leader and premier. She took control of the party thanks to Kinsella, who was registered as a lobbyist for Exel until March 30 -- exactly a month before the negotiated request for proposals was published. 

The Alliance of Beverage Licensees and Craft Brewers Guild have gone public with their opposition to the privatization. Same with Spirits Canada, the trade association for Canadian distillers. Their theme is the same. The industry has not and will not be consulted. Costs will increase, and that will mean higher prices for consumers. There is no business plan. 


At least, there is no business plan that the BC Liberal government wants to show you or me. The government's response via FOI was a rather underwhelming pair of heavily censored December 2011 and January 2012 reports to cabinet. The only information visible is copied from publicly available LDB annual reports and service plans. However, one chart looks eerily similar to a diagram included in the Last Spike memo. 

In a budget estimates committee hearing on May 29, NDP critic Shane Simpson asked Coleman this:

"Is there any form of business case that was developed by the LDB or through government which motivated the decision to go out and not explore the issue, but advance an RFP to actually make the change? Was there such a business case? Does it exist? If so, why is the government not prepared to make it available?"

Replied Coleman: 

"First of all, it wouldn't have been developed by the LDB. This came through the budget process and the budget speech. Then after the budget speech and the process, they said: "We're going to go out and look at an RFP for privatization." The direction is then passed through to the ministry or minister who's responsible…"The business case is actually a bit reversed on some of this stuff when you do it. If the RFP comes back with savings for the consumer, has more efficiency for the government and if it save us money and actually provides some money to us for the fiscal plan, then that is the business case. Until we actually get the bids, we won't know what the total case is."

So, Mr. Chambers and Mr. Coleman, what's the truth? Is there really no business plan or cost-benefit analysis? Was the list of reports that was disclosed to me bogus? Or are you hiding inconvenient truths from the public? 

While I press the LDB FOI office to respect the Freedom of Information and Protection of Privacy Act, especially Section 6 (Duty to Assist "openly, accurately and completely"), I await a reasonable response from the Justice and Attorney General Ministry. I am seeking, at the earliest convenience, a two-hour, supervised viewing of the records in the historical list compiled from the pivotal March 2 meeting hosted by Chambers. 


That is, if the records exist at all. 


When an arm of the government is for sale in a process of questionable integrity, the government owes it to citizens to be transparent. Especially when it's a government that should have learned its lesson from the bungled and corrupt BC Rail sale of 2003.




P.S.: I also remind all readers out there that I gladly accept envelopes containing credible documents (hint, hint) addressed to me at the following addresses: 

102 4th Ave. E. 
Vancouver, B.C. V5T 1G2

The Tyee
PO Box 88484
Vancouver, B.C. V6A 4A7





June 5 FOI records from LDB

Thursday, May 31, 2012

#LiquorLeaks reveals Exel's ContainerWorld strategy







In the May 29 edition of Business in Vancouver, I examine the potential symbiotic relationship between Exel Logistics and ContainerWorld, the largest liquor "pre-distribution" warehouse under contract to the B.C. Liquor Distribution Branch. Read it here. The government's privatization of LDB's warehousing and distribution will phase out the "pre-distribution" program, meaning ContainerWorld may be in trouble.

Or is it?

ContainerWorld hired a lobbyist to oppose any changes to the distribution model. But now it is bidding for the contract. Founder Dennis Chrismas (below) and lobbyist Mike Bailey even went to meet liquor minister Rich Coleman on March 2!

ContainerWorld also has an intriguing business relationship with an arm of the Deutsche Post DHL empire, Giorgio Gori of Italy. Gori is a sister company of Exel. In the Oct. 6, 2009 "Project Last Spike" internal memo, Exel's vice-president Scott Lyons considers what to do about ContainerWorld, which is also connected to the B.C. Liberal Party that is rushing to privatize LDB logistics before the May 14, 2013 election. Exel wants to merge the B.C. LDB warehousing and distribution with Connect Logistics, the monopoly it owns and enjoys in Alberta.

Among the many questions to ponder about this controversial government sell-off: Are ContainerWorld and Exel foes? Or might they really be friends? Read more below, from "Project Last Spike."
Barriers to this Project
- This initiative will mean the services of private bonded warehouses will not be required. As a result, this group will oppose this initiative and they will likely lobby industry and government against any changes. Private bonded warehouses will argue that jobs will be lost, and the government is driving them out of business. They will also contend that costs will be higher because of the BCGEU's higher wages and benefits, and if there are any savings the government will keep them for itself. Lastly, they will make a case for improved service by expanding their participation in the industry
Options to Overcome Barriers
There are three options to overcome the opposition of private bonded warehouses. 
- Convince the government to award the contract to Exel without an RFP. This avoids the risk of losing an RFP. It may also enable the government to realize savings more quickly as time is not lost in the RFP process. It will require a high degree of industry support. Vocal complaints from unions or industry participants could generate public scrutiny and force the process to RFP. This option may require the purchase of ContainerWorld to be successful. 
- Win a competitive bid process. This option does not require the purchase of ContainerWorld, and follows standard government procedures. It does carry the risk the Exel might not win the bid. This risk can be mitigated if Exel can influence the writing of the RFP. Exel would push to include criteria such as previous industry experience, appropriate resources, and a solution incorporating the BCGEU. A likely response from the private bonded warehouses may try and limit the scope of the RFP to not include their activities. Failing this, the private bonded warehouses will use their influence to have the RFP written in their favour.
- Purchase ContainerWorld. It is by far the largest of the approximately 7 private bonded warehouses. Once ContainerWorld is onside the opposition of the remaining private bonded warehouses would be much less. This would enhance the odds that the government does not go to tender or Exel wins a tender. Dennis Christmas (sic) the principal owner of ContainerWorld is a key player in the current BC industry. Treating him fairly and getting him onside will assist bringing the BC government and the industry along. An added benefit of this approach is that ContainerWorld has a brand new 495,000 sq. ft. site that is expandable to 600,000 sq ft. This should meet the needs of this initiative, though Exel requires further analysis to confirm this site is sufficient. Dennis Christmas could be retained as a consultant and public relations specialist. The downside to this option is sharing the economic benefits with ContainerWorld. 
Though it may be possible to amortize the purchase price across a number of years and build the cost in to the operating model. Another consideration is the complex internal approvals required to purchase ContainerWorld. Further details on this option include:
0 ContainerWorld's revenues are estimated at $40M. Exel estimates that $20M is generated from freight forwarding activity, and $20M from distribution activities for BC Wineries and BC Small Brewers. A high level estimated purchase price ContainerWorld's business is $24M assuming a 7.5% margin and paying eight times earnings. This is a dimensional number which needs to be confirmed but supports the premise that an acquisition approach is overall economically viable.
0 The union representing ContainerWorld's employees is the Teamsters. Exel will be represented by the BCGEU. Upon purchasing ContainerWorld, and consolidating operations the BCGEU would take over the Teamsters members. This is not a certainty, but the BCGEU membership is almost two times the size of the Teamsters membership, and the BCGEU collective agreement is more lucrative.
0 Deutsche Post DHL holds a 100% stake in Giorgio Gori. Giorgio Gori does not have an ownership stake in ContainerWorld, but has a long standing relationship where it is understood that at some point they would purchase ContainerWorld. Exel could use this avenue to negotiate a reasonable deal with Dennis Christmas.

Richmond East Liberal MLA "Linda (Reid) pictured with Dennis Chrismas (left) while touring a local Richmond East business" 01/06/2010
Check out ContainerWorld's $36,261 donations since 2007 to the B.C. Liberals (including $500 to Rich Coleman's 2009 re-election campaign) via the Elections BC website. Chrismas gave an additional $1,300 under his own name in 2007 and 2010.

Compare that to the $85,704 donated to the Liberals by Gordon Campbell and Christy Clark's friend and (until March 30) Exel lobbyist Patrick Kinsella, and $57,500.50 donated by his right-hand man, Exel lobbyist Mark Jiles. Exel vice-president Scott Lyons donated $433.08 to the NDP before the 2009 election and $3,500 in 2011 to the Liberals, according to his disclosure.
ContainerWorld's Richmond warehouse on Port Metro Vancouver's Fraserport logistics campus.

Tuesday, May 29, 2012

#LiquorLeaks reveals Exel Pursuit Plan




In April 2008, executives of Exel Logistics, DHL Express, DHL Global Forwarding and since-sold ETS huddled for a corporate strategy workshop and decided that they would "leverage the capabilities" of Deutsche Post DHL companies. One of the strategies to achieve that goal was to import beverage alcohol goods into Canada, according to the Oct. 6, 2009, "Project Last Spike" internal memo:

Expanding the LDB mandate to offer importing and consolidation services for products destined to other provinces in Canada is a major step in executing this strategy. It combines the service offerings of DHL Global Forwarding, Exel and ETS.

The Last Spike memo, written by Exel vice-president Scott Lyons, includes two key pages on the Pursuit Plan and Owners. It is, essentially, a shopping list of things to do and a timeline. There are 11 references to "Rich Coleman" and "Rich," who was then and is now the BC Liberals' minister responsible for liquor. Key members of the Pursuit Team include Lyons and Mark Jiles, who is Kinsella's right-hand man in the Progressive Group lobbying firm. Read about the Pursuit Team here and see the two-page Pursuit Plan and Owners below.

Ultimately, Exel wanted to start the new fiscal year on April 1, 2010, with a 10-year contract to privatize the Liquor Distribution Branch's warehousing and distribution. For reasons not yet clear, the government of Premier Gordon Campbell did not go ahead with the LDB privatization as proposed, promoted and desired by Exel.

That changed when Christy Clark became premier in February 2011 and Coleman regained the liquor portfolio in February 2012. Clark's successful leadership campaign was backed by Exel lobbyist Patrick Kinsella, who was all smiles at the new premier's March 14, 2011 swearing-in ceremony. Kinsella de-registered on March 30, 2012 -- exactly a month before the Distribution of Liquor Project negotiated request for proposals was issued.

The government has published no business case or cost/benefit analysis for this privatization. Only two heavily censored Cabinet documents, obtained via Freedom of Information, that include a diagram oddly similar to one in the Exel memo.

Exel Logistics Pursuit Plan

Monday, May 28, 2012

#LiquorLeaks Privatization Primer



A pause to refresh and compile a list of links to media coverage and news releases about the controversial move by the British Columbia government to privatize the Liquor Distribution Branch's warehousing and distribution. 


Finance Minister Kevin Falcon revealed the plan in the Feb. 21 budget. Rich Coleman, whose portfolio includes gambling and liquor, launched a negotiated request for proposals on April 30. Deadline for bids is June 29 and a shortlist, that could be as small as one company, is expected July 20. 


Full coverage in Business in Vancouver



NDP blasts liquor privatization process



The Tyee: Exel's long march to control B.C.'s liquor distribution 


#LiquorLeaks


Reveals Exel's expansion strategy


Reveals Exel's contract terms 



Glacier newspapers' Keith Baldrey: Liquor sale smells fishy 

Shaw TV's Sean Leslie: This Week in B.C. 

Global TV's Marisa Thomas: Are liquor prices set to get higher? 


B.C. Craft Brewers Association news release -- B.C. Craft Brewers Guild opposes privatization of B.C. Liquor warehouse  


Canadian Restaurant and Foodservices Association news release -- CRFA applauds intention to privatize Liquor Distribution Branch  

Note: CFRA cites the 2005 Ontario government's Lacey Report and a Montreal think-tank's 2005 report, both recommending an increased private role in the liquor industry. Neither, however, offer in-depth analysis of the supply chain and its costs. The B.C. government did no such study before embarking on the distribution and warehousing privatization.



Note: In 2007, the Alberta government was reeling from 2006 supply chain chaos at Connect Logistics, the Exel-owned company that became the private monopoly in 1994. The labour shortage and management of the warehousing and trucking created a perfect storm of trouble for the industry. 

PricewaterhouseCoopers report for Alberta Gaming and Liquor Commission: Liquor Warehousing and Distribution in Alberta Supply Chain Analysis

CFRA's key comments are on page 23: 
"AGLC and CLS (Connect Logistics Services) must do a better job forecasting demand and planning for spikes in volume. There must be performance incentives in CLS' contract to ensure service levels are maintained and delivery times are guaranteed during busy peak times. Given the monopoly CLS enjoys there is no risk of losing market share due to poor service. Why would CLS increase their costs by providing more staff to ensure service levels are maintained when there is no risk of losing customers? In the absense of competition AGLC must ensure CLS maintains service and delivery standards without passing on additional service costs to retailers and licensees."



Conclusion:

All evidence so far shows that the privatization tender in B.C. is driven by one company, Exel, and its B.C. Liberal-connected lobbyists. There are serious questions about the integrity of the bidding process, but my repeated requests to interview Minister Rich Coleman have been denied. 


Did the government learn any lessons from the tainted BC Rail sale? This is a process governed by a hard deadline of March 1, 2013. The next scheduled election is May 14, 2013. The cash-strapped government desperate to hold onto power is hungry to cut costs and increase revenue by any means necessary. 

There is no business plan or cost/benefit analysis and the government does not want to show you or me what's hidden in the cabinet documents. If the idea to privatize liquor logistics is solid, if there is data to back it up and if it will benefit the province, why does the government refuse to show us proof? 

The sale of alcohol is a major revenue generator and contributor to our economy and I'm among many proud supporters of B.C. wines and microbrews. LDB poured $890.4 million of profits into provincial coffers in 2010-2011. Some of those dollars helped fund the operation of schools and hospitals. The government wants more, so it's opening up a new sales channel via movie theatres. Cineplex hired lobbyist and Liberal insider Marko Dekovic to arrange a meeting with liquor minister Rich Coleman.

In the rush to wring more revenue out of the taps, is the government neglecting the social side of the equation? Alcohol is a legalized drug that is addictive. Visit any Provincial courthouse on any weekday and you will be shocked at how frequent the misuse or abuse of alcohol is in the foreground or background of trials. You will see sad, broken people from disintegrated families. They are the opposite of the smiling, young people having fun in beer ads. Maybe you know someone who has battled alcoholism?

The Centre for Addictions Research of B.C. study called Alcohol Pricing and Public Health in Canada: Issues and Opportunities is worth a read. The pricing and taxation of booze, it says, "is arguably the single most important issue to tackle when addressing alcohol misuse from a public health perspective. It is also the hardest to engage because of the multitude of interests involved." Among its many recommendations are tying alcohol taxes and markups to the rate of inflation and simplifying alcohol volume and strength-based taxation to encourage the consumption of lower-alcohol drinks. 








Friday, May 25, 2012

#LiquorLeaks reveals Exel expansion strategy




Marrying British Columbia's liquor logistics monopoly with Alberta's, where Exel's Connect Logistics has operated since 1994, is not the only reason why an arm of the world's biggest third-party logistics corporation hired B.C. Liberal insiders Mark Jiles and Patrick Kinsella to lobby the B.C. government since 2005. It is not the only reason why Exel considered using its relationship with liquor minister Rich Coleman to try and influence the tendering process.


Exel and its parent, Deutsche Post DHL, have bigger ambitions. They are thirsty to become the major player in the movement of beverage alcohol products around North America and privatizing B.C.'s warehousing and distribution is key. 


In the U.S., beer, wine and liquor stores brought in $44 billion revenue and employed 171,892 at 41,373 businesses, according to IbisWorld market research. Statistics Canada figures for 2009 show the retail booze industry was worth $17.4 billion north of the border. The wholesale and distribution side of the Canadian industry was worth $3.9 billion in 2009, according to StatsCan.


The latest instalment in the #LiquorLeaks series, excerpted from the Exel Logistics Oct. 6, 2009 Project Last Spike internal memo, is the Exel expansion strategy in a nutshell. 


Strategic Rationale 
The LDB is a provincial agency responsible for the importation, distribution and retailing of beverage alcohol in the province of BC. Exel serves the Alberta Gaming and Liquor Commission (AGLC) through its member company Connect Logistics. This pursuit is consistent with Exel's desire to grow its alcohol beverage distribution business within Canadian provinces and US states where the importation and distribution of beverage alcohol is controlled. 
In April 2008, the Canadian operations of DHL Express, DHL Global Forwarding, Exel, and ETS conducted a CIP (Bob note: capital improvement plan) workshop. The workshop developed strategies to pursue opportunities that leverage the capabilities of the DHL Deutsch Post companies. One strategy formulated was the Importing of Beverage Alcohol Finished Goods into Canada. Expanding the LDB mandate to offer importing and consolidation services for products destined to other provinces in Canada is a major step in executing this strategy. It combines the service offerings of DHL Global Forwarding, Exel, and ETS.


Exel's Ohio-based Americas division boasts $4.1 billion in revenue, 42,100 workers at 456 facilities encompassing 111 million square feet. That's equal to 1,031 hectares; imagine one big warehouse, two-and-a-half times the size of Vancouver's Stanley Park. In 2011, it sold ETS to Hub for $83 million, but industry observers say its liquor industry strategy remains otherwise the same. 


A company this big isn't infallible. Exel Inc. was fined $283,000 by the U.S. Department of Labor for workplace health and safety violations in Pennsylvania. Exel is appealing. Various Exel-affiliated companies were named in a massive European Commission antitrust investigation. The DHL and Exel companies escaped fines because they cooperated with investigators. Closer to home, there was the February 2011 closure of a Burnaby, B.C., warehouse operated by Exel-owned Summit Logistics on contract to Canada Safeway. One person died in the decommissioning, almost 400 people were laid-off and their pensions were much less than what the workers expected.  


Full coverage in Business in Vancouver



NDP blasts liquor privatization process

Thursday, May 24, 2012

#LiquorLeaks reveals Exel's contract terms

In this edition of #LiquorLeaks -- an excerpt from the Exel Logistics Oct. 6, 2009 Project Last Spike internal memo -- the Commercial Terms that Exel wants in the deal to privatize the B.C. Liquor Distribution Branch's warehousing and distribution.


LDB put the contract out to tender on April 30, 2012. In the May 8 edition of Business in Vancouver, I revealed how Exel pondered using its relationship with B.C. liquor minister Rich Coleman to influence the writing of the request for proposals in its favour and discussed the possibility of buying out ContainerWorld, which has a business relationship with Exel sister company Giorgio Gori.

Commercial Terms 
The commercial terms of the project at (sic) outlined below: 
• Similar arrangement to Connect with the AGLC (Alberta Gaming and Liquor Commission). Key details include a rate published to industry with a floor and cap on margin. The target margin will be 10% on total costs
• If Exel achieves the stretch level for the Key Performance Indicators (KPIs), the BCLDB will pay an additional margin of 1.5% on total costs on total costs
• Exel will be guaranteed the floor of 8.5% margin. Rates will be adjusted at any point in a year if required to ensure Exel receives this margin
• Director of Operations is assigned to the operation and funded by the BCLDB. Other standard allocations are funded by the BCLDB. 
• Operating agreement is a ten year term. Neither party may terminate for convenience 
• Exel will sign the lease. Its term will be ten years. Exel will have the pre-approved right to assign the lease to the BCLDB at any time 
• Exel will fund tenant improvements if required and built into the rates 
• Exel will supply the WMS 
• Severance provisions will be built into the rates each year to cover any such costs should they arise at the end of the contract 
• In event of BCLDB default or contract expiration, BCLDB is responsible for all in decommissioning costs the remaining net book value of all assets, and all lease commitments 
• Exel is in default if it breaches a material obligation and does not commence reasonable corrective action within 15 days of notice and correct breach within 90 days of receiving notice. 
• Start-up costs will be amortized over the first five years of the agreement 
• The payment terms are structured so Exel does not maintain an A/R balance that incurs BOAC charges 
• The BCLDB owns all products 
• There is an annual damage and loss allowance of .2% of annual throughput. Exel typically operates well within this allowance. 
• Exel will carry its standard insurance coverage. $2 Million commercial general liability insurance, $1 Million automobile liability coverage, and $2 Million warehouseman's legal liability coverage. The BCLDB insures the products and provide Exel a waiver of subrogation. 
• Indemnification is mutual and excludes lost profits, indirect, incidental, or consequential losses, damages or liabilities.


Full coverage in Business in Vancouver



NDP blasts liquor privatization process


Wednesday, May 23, 2012

#LiquorLeaks -- the influence of Rich


Minister of Energy and Mines Rich Coleman, the Fort Langley-Aldergrove member, is in his fourth term. The B.C. Liberals' house leader's resume includes stints as Solicitor General, Minister of Social Development and Minister of Forests and Range. 


But they keep bringing him back into the liquor and gambling portfolio.
His latest tenure began Feb. 8 -- just 13 days before the government announced the privatization of the B.C. Liquor Distribution Branch's logistics in the Feb. 21 budget. 



Coleman also had the liquor duties in October 2009 when Exel Logistics vice-president Scott Lyons penned the Project Last Spike internal memo that serves as the playbook for the company's plan to privatize B.C. liquor distribution and warehousing. The memo discusses using Exel's relationship with Coleman to influence the writing of the request for proposals in Exel's favour. Exel concedes that ContainerWorld might try the same tactic to further its goals or to act as an ally of Exel's. (Note: I have made repeated requests to interview Coleman, but I have been denied every time.)

In this edition of #LiquorLeaks you will see the entry about Coleman from the list of "key contacts" targeted by the Exel pursuit team.


ContainerWorld -- a private bonded warehouse on contract to LDB -- is listed as a "competitor," but the Exel memo also says it has a longstanding relationship with Italian alcohol logistics company Giorgio Gori whereby Gori would someday purchase ContainerWorld. Gori is conveniently owned by Deutsche Post DHL, the same parent company as Exel. Therefore Gori and Exel are sister companies!


In the memo, Exel also ponders buying Richmond-based ContainerWorld for $24 million and concludes "an acquisition approach is overall economically viable" to eventually take over the LDB contract. 

Key Contacts (from Exel's Project Last Spike memo, Oct. 6, 2009)

Name:  
Rich Coleman

Title:  
Minister of Housing and Minister Responsible for Liquor and Gaming 

Who owns relationship?:  
Mark Jiles

Coach/Influencer/Decision Maker/Gatekeeper: 
Decision Maker

Past Experience?:  
Strong cabinet minister. Premier looks to Rich, and takes on toughest portfolios -- softwood lumber, housing

Key concern?  
-Desire to transform system. Likes Alberta system, wants less government control 
-He is long in the tooth. He does not want to stick head out too far 
-Wants to understand why it is good for consumer, government, and union-Will sell it, but needs the bullets 
-Public perception 

Any relationship with competitor (Y/N)? 
Yes - Dennis Christmas (sic) of ContainerWorld is a contributor

Blog Archive